Information / Delivery / Returns

Returns

Due to the Nature of our product we do not accept any returns on coffee. However if there are any issue with your purchase please contact us and we will do our best to resolve the issue. 

Payments

Payments must be made in full before shipment or fulfilment will be made.

Orders & Delivery 

We roast all of our coffee fresh weekly and deliver through Royal Mail services or for local deliveries around the Liverpool area we may use our own van to deliver. Online orders will usually be delivered 2-4 days from ordering but please allow up to 7 days for orders to arrive. 

Storage

All of our coffee is stamped with a best before date of 6 months, we recommend using the coffee within this time. Once the seal is opened we recommend using this coffee within 1 month for the best results.

Coffee is best kept in an air tight container or a resealable bag away from direct sunlight / heat source.  We do not recommend freezing or refrigerating your coffee.